Privacy Policy

1. Introduction

Table Booking ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant reservation platform.

2. Information We Collect

We collect information that you provide directly to us when making a reservation:

• Contact Information: Name, email address, and phone number

• Booking Details: Date, time, party size, and special requests

• Communication Preferences: Your choices regarding marketing communications

We may also automatically collect certain information when you use our Service:

• Device Information: Browser type, operating system, and device identifiers

• Usage Data: Pages visited, time spent on pages, and interaction patterns

• Cookies: Small data files stored on your device to improve your experience

3. How We Use Your Information

We use the information we collect to:

• Process and manage your restaurant reservations

• Send booking confirmations, reminders, and updates

• Communicate with you about your bookings

• Improve our Service and develop new features

• Send marketing communications (with your consent)

• Comply with legal obligations

4. Information Sharing

We share your information with restaurants when you make a reservation so they can fulfil your booking. We may also share information with:

• Service Providers: Third parties who help us operate our platform (e.g., hosting, email services)

• Legal Requirements: When required by law or to protect our rights

• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. Booking records are typically retained for up to 2 years after your last reservation.

7. Your Rights

Under the Australian Privacy Act 1988 and applicable privacy laws, you have the right to:

• Access your personal information held by us

• Request correction of inaccurate information

• Request deletion of your information (subject to legal requirements)

• Opt out of marketing communications

• Lodge a complaint with the relevant authority

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyse usage patterns, and deliver personalised content. You can manage your cookie preferences through your browser settings. For more information, see our cookie consent banner.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@tablebooking.com.au

You can also review our Terms of Service for additional information about using our platform.